Information we collect
We collect information you choose to provide when you contact us or make a reservation.
This may include contact details, stay preferences, reservation information, and limited technical website data.
Your information, treated with care
Privacy should feel straightforward.
This policy explains what information the Inn may collect through this website, why we use it, when it may be shared, and the choices available to you.
Last updated: August 11, 2026How we use information
We use information to respond to questions, administer reservations, prepare for your stay, improve our services, maintain security, and meet legal obligations.
Reservations & payments
Online reservations are provided through Cloudbeds, which handles submitted booking and payment information under its own terms.
Cookies & website services
The website may use cookies for functionality, security, preferences, analytics, embedded maps, and third-party review displays.
Sharing & retention
We do not sell personal information. Limited information may be shared with service providers needed to operate the hotel and website.
Information is retained only as reasonably necessary for guest service, accounting, safety, and legal requirements.
Your choices & contact
To request access, correction, or deletion where appropriate, email stay@isjportland.com or call (207) 773-6481.